Authorized Warranty Repair — TrailMax & Charmac
Bought a new trailer and need warranty work? As an authorized service center for TrailMax and Charmac, we diagnose, document, and complete covered repairs.
Our Warranty Process
Call or request a quote and mention it’s a warranty claim.
Provide documentation: purchase date, VIN, photos, dealer info, and issue description.
Diagnosis: we inspect, photograph, and confirm scope with the manufacturer.
Approval & parts: we coordinate parts ordering and timing.
Repair & test: work completed to factory spec with photos for your records.
Pickup & paperwork: we finalize manufacturer paperwork and provide your copies.
What to Bring
VIN and proof of purchase
Clear photos of the issue (close‑up and wide)
Your contact and selling dealer info
FAQ
Do I have to go back to the selling dealer?
No—authorized service centers like us can perform covered repairs once approved.
How long do approvals take?
Timelines vary by brand and parts availability. We submit documentation promptly to speed things up.
Can you also do non‑warranty upgrades while it’s here?
Yes. We can quote separate work (LEDs, brake controllers, shelving, etc.).